CA DCSS Regional Administrator Lesley Bell Honored at 2017 CSDA Child Support Conference

At the 2017 Child Support Conference, hosted by the Child Support Director’s Association (CSDA) in Orange County the week of May 1st, California Department of Child Support Services’ (CA DCSS) Regional Administrator Lesley Bell was awarded the William R. Knudson Award.

Lesley received multiple nominations for the award which was given to recognize her for her advocacy and support for the local child support agencies (LCSA) in both her role as Regional Administrator as well as her participation in a several statewide committees such as Program, Policy, & Regulations, Customer Service Advisory Committee, and the CSDA Annual Conference Committee.

When the team of CA DCSS Regional Administrators was cut in half due to vacancies, LCSA directors continued to applaud Lesley for her level of service and support, despite her increased workload. The child support program changes continuously and so do staff, it is extremely beneficial for the LCSAs to have one point of contact who can offer support and assistance in navigating difficult issues. LCSA directors recognized Lesley for her success in this area, stating “she has an ability to address issues and concerns quickly and efficiently. If she doesn't readily have an answer, she is sure to do her research and follow up with the assistance needed.

The director who nominated her stated Lesley has been instrumental in orchestrating change and evolution for the child support program and has shown considerable support for regionalization projects.

Some quotes about Lesley from the nominations include;
• "Her dedication and work ethic are to be commended";
• "She is warm, cheerful, and resolves conflict with remarkable patience and tact";
• "She demonstrates a commitment to customer service and excellence in service delivery"
• “Even in the most challenging situations, we appreciate Lesley's consistent attitude, continued    support, and desire to make the right decisions for the right reasons. The program is very fortunate to have Lesley in this key DCSS role.”


Thank you Lesley for making CA DCSS proud!

Lesley Bell, CA DCSS Regional Administrator with her William R. Knudson Award presented at the 2017 CSDA Child Support Conference.