CA DCSS Celebrates Employee Who Has Served 38 Years in Public Sector for Public Service Awareness Week

Jorlinis Centeno, CA DCSS

Every day, men and women work tirelessly to serve our nation, often doing so with little notice or fanfare. In recognition of Public Service Recognition Week (May 1-5), we not only recognize and applaud all state servants, but we take a special moment to recognize someone who has spent quite some time in the public sector.

Glenda Muschetto, leader of the Telecommunications team at the California Department of Child Support Services (CA DCSS), is one of those dedicated servants. Her 38-year story and journey as a state worker is one that is filled with inspiration for all at CA DCSS.

Glenda started working the night shift for the state Franchise Tax Board (FTB) in December of 1978 as a key data operator when she was only 17 years old. Even though it was a struggle to work those late night shifts, Glenda’s dedication and hard work gave her the opportunity to obtain her first full-time position.

“I really enjoyed my team, their enthusiasm and the flexibility they had with my schedule,” said Glenda. She also says that in those early years, one of her leaders inspired and motivated her to keep growing professionally. This got her excited to continue working hard and she became the supervisor of her unit at the young age of 19. All this, due to her willingness to learn and appreciate the challenges her job offered.

After working at FTB for several years, she soon realized her workplace and coworkers had become more like family due to how much time she spent getting to know them, including her current husband who she met at FTB when she was 22.

Throughout her career, Glenda also worked for the Department of Social Services, Employment Development Department and the Air Resources Board. She started working for CA DCSS in August of 2013 and is in charge of programming, installing and ordering supplies for all of our desktop phones.

Glenda’s journey is motivational and inspiring, especially for those who are new with the state. She tells newcomers, or those looking to expand their state service journey, “do the best you can, take every opportunity you may be given to learn something new and don’t disregard any job because it will always lead you to something exciting.”

Glenda is a great example that anyone, with a willingness to learn and a positive attitude, can be
successful in the workplace.

Thank you Glenda for making sure we can all communicate with each other every day.




Glenda Muschetto