Since November 2016, the California Department of Child Support Services (CA DCSS) has been working with the Ventura County DCSS and the company DocuSign on a pilot for the use of “e-signature” technology, which allows parents and DCSS staff to sign documents electronically. However, during the pilot project the team suddenly lost an integral member, CA DCSS Systems Architecture Services Section Manager, Gary Cannon.
Gary was in charge of exploring the DocuSign solution from a CA DCSS technical perspective. As Ventura DCSS was actively using DocuSign for their support cases, Gary was focused on exploring the capability of using the technology statewide. The DocuSign team had grown to respect and enjoy working with Gary, and the loss deeply affected many on the team.
After Gary’s death, Jennifer Baker, the Enterprise Account Executive at DocuSign, reached out to DocuSign IMPACT Foundation to see how they could support and honor Gary through their company’s charitable programs. She discovered that the Foundation has a strategic relationship with the American Heart Association (AHA) whose annual Heart Walk was included in the schedule of events. DocuSign decided to join 300 other Bay Area companies in raising funds and awareness for heart disease, dedicating their effort to Gary’s memory and donating the funds raised in Gary’s name. The decision to walk in Gary’s honor was one of the main reasons that so many people at DocuSign opted to participate.
The Heart Walk provided a unique opportunity for DocuSign employees and their friends and families to come together to benefit not only heart disease research, but to honor loved ones or colleagues that were and are affected by the tragedy of heart disease, such as Gary. The DocuSign team raised $30,000 in Gary’s name for the American Heart Association and had more than 100 employees walking at the San Francisco event on September 15th, 2017. The project team said one of their favorite memories of Gary is that he always had a smile on his face and always had fun remarks and analogies to keep the meetings interesting—even when the content may not have been that exciting. Gary was not afraid of the hard questions and complicated topics that needed to be discussed in technical review meetings. He had a great grasp of the DCSS systems and made sure that the teams were getting through the details to ensure success with the e-signature project.
Gary always treated his colleagues like family, and his CA DCSS “family” would like to thank the DocuSign team for their wonderful tribute to Gary with their well-attended and inspirational Heart Walk effort.
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